Company Profile
SCC's Laboratory Information Systems Suite®
SCC's Genetics Information Systems Suite®
SCC's Blood Services Information Systems Suite®
SCC's Outreach Information Systems Suite®
SCC's Pathology Information Systems Suite™
SCC's Forensic Science Information Systems Suite™
SCC's Research Information Systems Suite™
Educational Services
Awards
A Commitment to Excellence
SCC Soft Computer’s Industry Awards, Certifications, and Endorsements
SCC’s robust and user-friendly laboratory and genetics information management solutions provide quantifiable improvements in clinical outcomes, workflow efficiencies, and return on investment (ROI). Our software tools are helping the largest and most sophisticated hospitals, IDNs (integrated delivery networks), and laboratories around the globe — including many of the world’s renowned academic medical institutions — reach peak productivity.
SCC Soft Computer is proud and honored to have been recognized over the years for our commitment to excellence in the following areas.
Award-winning Workforce Training and Professional Development:
The Road to the Training Top 10 Hall of Fame
SCC’s commitment to the effective education and training of our internal and external clients helps users get the maximum utilization and value from their LIS investment. More than ever, this is an important component to a successful IT implementation, and SCC is proud and honored to have been recognized over the years for our commitment to excellence. Dedication to education and training gets noticed!
Approved CEU provider – ASCLS P.A.C.E. ® Program
Since 2002, SCC has been an approved provider of continuing education programs in the clinical laboratory sciences by the American Society of Clinical Laboratory Science (ASCLS) P.A.C.E. Program (Professional Acknowledgment for Continuing Education).
P.A.C.E. provides a means for recording credits that Clinical Laboratory Professionals earn by attending continuing education programs to maintain and enhance their competence. For more information on ASCLS and continuing education, visit their website at www.ascls.org.
Many of SCC’s client training courses — as well as educational sessions at the annual Soft Network Users Group (SNUG) conference — are P.A.C.E.-certified and have been approved to receive P.A.C.E. credit in the form of contact hours. Client staff members can earn free continuing education credits (CEUs) that go towards keeping up their P.A.C.E. certification by attending classes at SCC or at the annual SNUG conference.
Training Top 10 Hall of Fame
In 2008, Training magazine established the Training Top 10 Hall of Fame to recognize those companies that have held Top 10 spots in the Training Top 125 for four consecutive years. Since then, 18 companies have been inducted into the Training Top 10 Hall of Fame: Booz Allen Hamilton, Capital Blue Cross, CHG Healthcare Services, Deloitte LLP, Ernst & Young, Farmers Insurance, General Mills, Inc., IBM, Jiffy Lube International, Inc., KLA-Tencor, KPMG LLP, McCarthy Building Companies, Microsoft Corporation, Pfizer/Wyeth Pharmaceuticals, PricewaterhouseCoopers, The Ritz-Carlton Hotel Company, SCC Soft Computer, and Verizon.*
Because SCC was ranked in the Training Top 10 for four consecutive years—including two Training Top 5 rankings (2008, 2009, 2010, and 2011), the company was invited to join this elite group of industry titans. SCC Soft Computer was inducted into the Training Top 10 Hall of Fame in February 2012, along with computer software giant, Microsoft Corporation.
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*Pfizer/Wyeth, Microsoft, and General Mills have since dropped out of the Training Top 10 Hall of Fame.
Training Top 125
Sponsored by Training magazine, the Training Top 125 is the prominent annual list of companies that excel at employee training and development and are unsurpassed in harnessing human capital.*
SCC Soft Computer was chosen nine times in 10 years in this annual ranking of the world’s top companies for workforce training and professional development. The company was selected based on our employee training initiatives and our ability to address employee turnover in specific departments through training certification.
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SCC began competing for this award in 2002 and has ranked anywhere from 97th to 51st overall in the Training Top 100. In 2007, Training increased the field of competitors to 125 and changed the name to the Training Top 125. SCC vaulted up the rankings from our previous ranking of 51st in the Top 100 to 14th in the 2007 Training Top 125.
From 2008 to 2011, SCC was the first and only healthcare IT company to place in the Training Top 5 or the Training Top 10. In fact, SCC is the only healthcare IT company to ever achieve these rankings. SCC’s four consecutive Training Top 10 wins earned the company a spot in the Training Top 10 Hall of Fame.
SCC ranked 8th in 2008, 3rd in 2009, 9th in 2010, and 4th in 2011. SCC has also been recognized by Training for the company’s ability to measure the value of our training program with awards for Top Evaluation/Business Metrics Score for 2010 and 2011. The company received a separate Outstanding Training Initiative award in 2011.
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*Training magazine is the leading business publication for learning and development and HR professionals. Established in 1964, it has been the ultimate resource for innovative learning and development – in print, in person, and online.
Top Learning Organization 2013
SCC ranked 18th in the 2013 Learning! 100 awards, sponsored by Elearning! Media Group (EMG), publishers of Elearning! and Government Elearning! magazines.
This award recognizes 60 corporate and 40 public sector organizations for outstanding learning culture, innovation, or collaboration that drives performance. Honorees cut across all industries and organization sizes, from five to 1.6 million employees.
The Learning! 100 Award program has a solid, research-based approach that offers firms a level playing field despite size. The Learning! 100 winners represent the best-of-the-best in learning and development multinational organizations.
ASTD* BEST Awards
Established in 1943, ASTD (the American Society for Training & Development) is the world’s largest association dedicated to the training and development field. ASTD’s members come from more than 120 countries and connect locally in 125 U.S. chapters, international strategic partners, and global member networks.
SCC was honored with a ranking of 3rd in the ASTD’s 2009 BEST Awards program.
SCC was among 39 organizations from Canada, Hong Kong, India, Singapore, and the United States to receive an ASTD BEST Award in 2009.
With our third-place ranking, SCC Soft Computer shared the 2009 ASTD Top 5 Winners’ Circle with industry giants, Sun Microsystems (1), MTR Corporation (2), SCC Soft Computer (3), DPR Construction, Inc. (4), and BB&T (5).
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*ASTD changed their name to Association for Talent Development, ATD, in 2014.
ASTD/ISPI OPAL Awards
ASTD/ISPI is a partnership between the American Society for Training & Development (ASTD) and the International Society for Performance Improvement (ISPI).
Sponsored by Suncoast ASTD and Tampa Bay ISPI, the ASTD/ISPI OPAL (Outstanding Performance and Learning) Awards recognize the best and brightest learning and performance professionals in the Tampa Bay area.
SCC’s Educational Services team has been honored with three ASTD/ISPI OPAL Awards:
- 2010 ASTD/ISPI OPAL Award for Excellence in Team Success
- 2010 ASTD/ISPI OPAL Award for Excellence in Customer Satisfaction
- 2009 ASTD/ISPI OPAL Award for Excellence in Leadership Development
MindLeaders PILAR* Awards
MindLeaders PILAR Awards honor the best uses of MindLeaders products and services to advance organizations’ professional development and organizational learning programs.
Through the PILAR Awards, MindLeaders seeks to identify innovative programs and creative ideas that other clients can adopt for their own programs.
SCC has been recognized by MindLeaders® with two PILAR Awards in recent years:
- 2007 – Best First Year Organizational Development Program with PluS—Best adoption and implementation of the MindLeaders PLuS program to encourage Individualized Learning and Organizational Success.
- 2006 – Best Measurable Results in Organizational Development—Best use of metrics and recording innovation to track the return on investment to demonstrate the value of MindLeaders professional development.
*MindLeaders was acquired by Skillsoft in 2012. PILAR = Performance Improvement and Learning Achievement Recognition
A Commitment to World-Class Technical Support
The Road to Service Excellence
SCP Certified since 2009
SCC takes our commitment to delivering top quality service and support very seriously. In fact, we are certified under the prestigious Service Capability & Performance (SCP) Standards.*
Achieving certification under the SCP Standards requires comprehensive on-site audits to confirm that companies meet the requirements of more than 100 business elements essential to delivering top quality service and support.
SCP Standards measure factors such as corporate commitment and strategy, customer satisfaction, performance metrics, research and development interface, and other strategic areas of the service and support operation. Certified companies must continue to demonstrate their commitment to excellence and high performance standards through annual re-certification audits.
The SCP Standards quantify the effectiveness of customer service and support based upon a stringent set of performance standards and represent best practices in the industry. SCC’s total training and development score not only surpasses the SCP community scores, but also exceeds the industry benchmark, year after year.
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*Service Capability & Performance Standards/Certified is a registered trademark of Service Strategies Corporation.
Stevie® Awards for Sales & Customer Service
SCC’s Client Services team was presented with three Stevie Awards under three categories in the ninth annual Stevie® Awards for Sales & Customer Service in 2015. The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. |
SCC Soft Computer proudly accepted awards in the following three categories:
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More than 1,900 nominations from organizations of all sizes and in every industry were evaluated. Entries were considered in 54 categories for customer service and contact center achievements, 50 categories for sales and business development achievements, and categories to recognize new products and services and solution providers.
According to Michael Gallagher, president and founder of the Stevie Awards, “This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
Award-winning solutions from the leader in laboratory and genetics information management system solutions
American Hospital Association (AHA) Exclusively Endorses SCC Soft Computer’s Laboratory and Genetics Information Systems
The American Hospital Association (AHA) has exclusively endorsed SCC Soft Computer’s (SCC) laboratory information systems (LIS). AHA Solutions, Inc., a subsidiary of the AHA, awards the AHA endorsement to products and services that help member hospitals and health care organizations achieve operational excellence. SCC’s LIS solutions were selected for the exclusive endorsement following an extensive due diligence process. For more information, visit www.aha-solutions.org.
SCC provides one of the most complete solution sets of LIS software in the market, and our software seamlessly integrates with all leading EMR/HIS systems. The complete offering of solutions allows healthcare clients to develop an integrated laboratory environment across different areas and easily allows their technical environments to grow as their laboratory needs expand.
This endorsement was earned based on the flexibility and breadth of SCC’s SoftLab®, SoftMic®, SoftPath®, SoftWebPlus®, SoftA/R®, SoftCompliance®, SoftMolecular®, SoftCytogenetics®, SoftFlowCytometry®, SoftHLA®, SoftBank®, SoftDonor®, SoftExpressPlus®, SoftID®, SoftID.Tx®, SoftTotalQC®, and SoftReports®.
These robust and user-friendly laboratory and genetics information management solutions provide quantifiable improvements in clinical outcomes, workflow efficiencies, and return on investment. SCC’s solutions are helping the largest and most sophisticated hospital, IDN (integrated delivery network), and laboratory environments in North America — including many of the world’s renowned academic medical institutions — reach peak productivity.
MD Buyline Reports that SCC Ranks #1 in LIS Survey
Using only data obtained directly from users of the major laboratory systems on the market, MD Buyline reports that SCC ranks #1 in their Laboratory Information Systems Survey.
In fact, since 2008, SCC has outranked the competition in all categories, including System Performance and Reliability, Installation and Implementation, Applications Training, Integration, Service and Support, and Product Flexibility.
What makes MD Buyline unique is that the organization is vendor-independent and funded by its members. As a result, MD Buyline provides healthcare providers with an unparalleled amount of quality, objective, evidence-based information to build confidence in the selection, acquisition, and management of medical technology.
Because of SCC’s commitment to innovation and excellence, over 90% of medium- to large-sized hospitals and health systems include SCC in their selection process, and the company continues to sign renowned academic medical institutions and organizations that are at the forefront of clinical research and diagnostics.
Consistently Ranked in the Healthcare Informatics (HCI) Top 100 by Revenue
SCC is consistently ranked in the HCI Top 100, an annual ranking of companies by healthcare IT revenue.*
The companies included in the ranking sell IT products and services to health plans, provider organizations, and other business entities, offering everything from highly specialized best-of-breed applications to comprehensive enterprise-wide solutions.
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*All figures for healthcare IT revenues used in creating the Healthcare Informatics 100 are self-reported.
SCC’s Award-Winning Laboratory Blood Bank / Transfusion Service Management Solution
SCC Soft Computer is honored to have been ranked the Number 1 Laboratory Blood Bank application since 2009. SoftBank®, SCC’s blood bank and transfusion service management system, is consistently recognized as the category leader in blood bank information management system solutions.
SCC is one of the few LIS vendors who can say that their systems work as well in a community hospital as they do in a high-volume healthcare system. Our robust, integrated information systems dramatically increase productivity enabling hospitals and laboratories of all sizes to streamline their workflow.
Additional Recognition
Florida Technical Communications Competition (FTCC)
The Florida Technical Communications Competition is sponsored by the Suncoast chapter of STC (Society for Technical Communication). STC’s competitions recognize and encourage excellence in online communication, technical art, and technical publications. |
Since 2005, SCC has won numerous FTCC awards that include the following:
- 2009-2010 FTCC Award of Excellence: Technical Publications / Articles (individual award) /
What is on the MDx horizon? A brief history of medical diagnosis and the birth of the clinical laboratory, MLO, March 2008 (cover story/feature) - 2009-2010 FTCC Award of Excellence: Technical Art / Promotional and Informational Materials Design
(team award: MKT and EDS) / Collateral for the 2009 SNUG Healthcare Information Technology Summit - 2009-2010 FTCC Award of Merit: Technical Publications / Articles (individual award) /
Distance Learning works when gas and airfares skyrocket, MLO, March 2009 (feature story) - 2009-2010 FTCC Award of Merit: Technical Publications/Technical Marketing Support (team award: MKT)
- 2008-2009 FTCC Award of Merit: Technical Publications/User Manuals (team award: Tech Comm)
- 2007-2008 FTCC Award of Merit: Technical Publications/User Manuals (team award: Tech Comm)
- 2007-2008 FTCC Award of Merit: Technical Publications/User Manuals (team award: Tech Comm)
- 2006-2007 FTCC Award of Merit: Online Communications/Tutorials (team award: EDS) /
SoftLab Basic Functionality in a Windows Environment - 2006-2007 FTCC Award of Merit: Technical Art/Promotional Materials Design (team award: MKT)
- 2006-2007 FTCC Award of Merit: Technical Art/Promotional Materials Design (team award: MKT)
- 2005-2006 FTCC Award of Merit: Technical Publications/User Manuals (team award: Tech Comm)
- 2005-2006 FTCC Award of Merit: Online Communications/Online Help System (team award: Tech Comm)
International Competition for Marketing & Communication Professionals
Sponsored by AMCP (Association of Marketing and Communication Professionals), the International Competition for Marketing & Communication Professionals – better known as the MarCom Awards – is an international creative competition that recognizes outstanding achievement by marketing and communication professionals.
Considered the most respected competition in the marketing communication industry, entries come from corporate marketing and communication departments, advertising agencies, PR firms, design shops, production companies, and freelancers. The competition has grown to perhaps the largest of its kind in the world. Judges are industry professionals who look for companies whose talents exceed a high standard of excellence and whose work serves as a benchmark for the industry.
The Platinum Award is presented to those entries judged to be among the most outstanding entries in the competition. Platinum Winners are recognized for their excellence in terms of quality, creativity, and resourcefulness.
The Gold Award is presented to those entries judged to exceed the high standards of the industry norm.
SCC’s Marketing department is honored to have received awards in the MarCom Awards 2011, 2012, and 2013 competitions recognizing them for their creative, behind-the-scenes work:
- 2013 - Gold Award: SCC received the Gold Award for their creative direct mail piece / promotional brochure for SNUG 2013 Fantastic Voyage | Mission: Education, the 21st annual SNUG Healthcare Information Technology Summit.
- 2012 - Platinum Award: SCC received the Platinum Award for their original 2013 calendar featuring the photography of award-winning photographer, Steve Uzzell. This calendar was designed as a special gift to commemorate the 20th anniversary of the Soft Network Users Group (SNUG).
- 2012 - Gold Award: SCC received the Gold Award for their creative direct mail piece / promotional brochure for SNUG 2012 Reflections from the Silver Screen, the 20th annual SNUG Healthcare Information Technology Summit.
- 2011 - Platinum Award: SCC received the Platinum Award for their unique and creative promotional brochure for SNUG 2011 New Horizons: A Quest for Knowledge, the 19th annual Soft Network Users Group (SNUG) Healthcare Information Technology Summit.
- 2011 - Gold Award: SCC's Marketing department received the Gold Award for their creative direct mail piece for SNUG 2010 Practical Magic: Transforming Ideas into Solutions, the 18th annual SNUG Healthcare Information Technology Summit.
2008 Top 100 Diversity Owned Business
SCC was ranked in the DiversityBusiness.com Top 100 Diversity Owned Businesses in Every State, by Revenue 2008 ranking: 32 out of 100 Diversity Owned Businesses in Florida.
Each year DiversityBusiness.com collects and compiles the Top Business List on a State and National basis. The data is used to determine the top small businesses and the most successful entrepreneurs across the United States.
Launched in 1999, DiversityBusiness, with over 46,000 members, is the largest organization of diversity owned businesses throughout the United States that provide goods and services to Fortune 1000 companies, government agencies, and colleges and universities. DiversityBusiness provides research and data collection services for diversity. Its research has been recognized and published by Forbes, Business Week, and thousands of other print and Internet publications.
2004 Outstanding Business of the Year
In 2005, the St. Petersburg Area Chamber of Commerce named SCC Soft Computer the 2004 Outstanding Business of the Year category: technology company
2001 Deloitte & Touche Fast 50
In 2001, Deloitte & Touche named SCC Soft Computer one of the Tampa Bay area’s Fastest Growing Technology Companies in Deloitte & Touches “Fast 50” program.
2001 #1 Software Developer in the Tampa Bay Area
In 2001, having evolved into one of the most widely recognized vendors of standalone laboratory information systems, SCC was ranked by the Tampa Bay Business Journal as the top software developer in the Tampa Bay area.
2001 Outstanding Achievement for Year 2000
In 2001, SCC received an award for Outstanding Achievement for Year 2000 in recognition of excellence in Quality, Service, and Support of Hand Held Products by Welch Allyn Affiliate.
2000 Florida Entrepreneur of the Year
In 2000, Gilbert Hakim, SCC’s CEO, and Jean Hakim, SCC’s President, were runners up for Ernst & Young’s prestigious Florida Entrepreneur of the Year® award.
The Entrepreneur of the Year (EOY) awards program was created in the United States in a single Midwestern city by Ernst & Young in 1986 to honor entrepreneurs whose ingenuity and perseverance have created and sustained successful, growing business ventures. Since its inception, Ernst & Young’s Entrepreneur of the Year program has expanded to more than 135 cities in 50 countries with awards presented annually to over 900 of the world’s most successful and innovative entrepreneurs.
Each year, regional award winners are announced in several categories. The regional winners then compete for the National Entrepreneur of the Year Award. Each National Entrepreneur of the Year Winner is eligible to join national winners from other nations to compete for the annual World Entrepreneur of the Year Award.