Medical Laboratory Professionals Week is coming to a close and SCC hopes all of our laboratorians had an amazing week of recognition. In honor of this special week, SCC Soft Computer would like to take a moment and thank the hard-working laboratory staff. The measure of efforts through your position spans globally and we appreciate the dedication you bring to your role daily. Please know SCC understands just how important you are. To celebrate and spread awareness during Lab Week,…

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Get ready for spring cleaning! SCC Soft Computer welcomes April with open arms as we head into Q2 with an optimistic mind set. With a busy schedule approaching, including our 30th Annual SNUG Conference and Educational Summit in the beginning of May, let’s review the last month of Q1! Webinars The importance of highlighting the different functionalities of our software for our clients has always been a key reason why SCC holds a monthly series of webinars. Our internal team…

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Hello March, goodbye February! February was a productive month, gearing us up for what is to come. From webinars, to attending the Florida Polytechnic Career and Internship Fair, and a Valentine’s Day celebration, SCC kept busy as we continue to have a successful start of 2024!  Webinars SCC Soft Computer understands the importance of correspondence between clients and company to produce the best quality software. We continue to strive for the highest quality products that will help our users make…

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2024 has just begun and SCC Soft Computer is already off to a busy start as we dive into the New Year.  Starting from our lineup of webinars which introduced our latest software features with live demonstrations, to attending the 12th Edition of Assises de Genetique, and more, here’s the latest breakdown on our January so far!  Webinars SCC Soft Computer always prioritizes communicating with our clients. In doing so, we know what is needed from our software to provide…

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As we approach the end of another successful year and prepare for what shapes as an even bigger 2024, we extend our sincere gratitude to you, our customers, for your unwavering support and loyalty to SCC Soft Computer. Since our inception in 1979, we have strived to be at the forefront of the healthcare information technology industry, and your steadfast partnership has been instrumental in this journey. Your trust in our capabilities and your active participation in our projects have…

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As 2022 draws to a close and we prepare for the excitement which lies ahead in 2023, SCC would like to sincerely thank our clients and employees for their continued support. Over the past year, we have welcomed over 40 new members to SCC’s family. These new additions directly contribute to our success within the healthcare industry. In addition to providing our customers 24/7 global support, here at SCC, we are proud to also partner with local schools and organizations…

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SCC Soft Computer is excited to be hosting our 2nd Annual Holiday Toy Drive. We will be partnering with our local Johns Hopkins All Children’s Hospital here in St. Petersburg, Florida. As we all know how stressful it can be during the holiday season when it comes to getting the perfect gifts for our families, here at SCC we want to lend a hand to those families who are dealing with unprecedented times and may not have the ability to…

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SCC Soft Computer has always carried a “customer first” philosophy and continues to uphold values of providing world-class services while focusing on reliability and support. To ensure SCC is maintaining the commitment to deliver the most satisfactory customer service possible, our Client Relations team would like to share some tips and tricks to enhance your overall experience. Roles: Contact your Client Relations Manager (CRM) for all business needs, such as planning, education, and point of contacts. Contact your Technical Support…

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As we continue to build on our initiatives to enhance the SCC customer experience within the laboratory, we are excited to announce the redesign of the SCC Technical Support Site.  As part of our initiative for continuous improvement, this redesign focuses on providing a wide range of content concentrated on allowing SCC Laboratory and Genetics users a modernized experience as they navigate through SCC’s Technical Support Site.  If you’d like to see our latest developments, click here to visit our…

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In a continuation of the message delivered at SNUG 2022 and SCC’s commitment to deliver the best possible client experience, SCC’s Client Services is sharing some “Tips and Tricks” to enhance your overall experience… For greater response time and efficiency, when escalating a support task, please request escalation within the task. As people transition to a hybrid working solution where cell phones may be used as opposed to office phones, please ensure TMS/STAR contact information is kept updated. For security…

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