SCC’s Laboratory Outreach Solutions
SCC Soft Computer enhances the outreach efforts of laboratories through on-site ordering and resulting, resource allocation, and community engagement programs. These efforts ensure the effective delivery of services and support, whether your laboratory is part of a hospital or a standalone facility. Our solutions will help you maximize your resources to power growth.
How Our Platform Helps Outreach Services
Interoperability
SCC helps improve outreach services by deploying web-based entry systems as direct extensions of a laboratory’s functionality, including tools that change data formats from one system to another, which is critical for integrating multiple systems. SCC also supports interoperability for outreach services by integrating with other systems like billing, and EHR or HIS. In addition, users can manage integration with other systems by customizing their own interfaces.
Instrument Ready
Our outreach solutions read data from laboratory instruments without the need for middleware. They can also use foreign barcodes, reducing the need for re-accessioning. Integrating SCC solutions with instruments avoids the risks inherent with manual data entry and retrieval from instruments.
Commercial Operation Tools
SCC’s outreach solutions include a complete suite of commercial operations tools, including customer relation management (CRM), courier tracking, inventory control and reporting. These tools also improve workflow efficiency by making it easier to reach out to clients and customers. Features that make this possible include advanced decision support and reporting of key metrics.
SCC Soft Computer's team of 2,000 employees has been providing laboratories inside and outside of hospitals leading software solutions for more than 40 years.
Key SCC Facts:
- SCC software has been deployed in the cloud, locally-hosted, and deployed in a hybrid model of both.
- More than 350 LIS contracts sold servicing over 1,000 sites.
- Countries currently served: United States, Canada, Australia, Belgium, Brazil, France, China, Jamaica, Malaysia, Israel, the United Kingdom, Switzerland, and more.
- Languages currently supported: English, French, Portuguese, Hebrew, and Spanish.
Solutions for Outreach Services
The demand within laboratories to increase their outreach continues to grow as their financial landscape evolves. SCC’s Outreach Information Systems Suite is a Web-based solution that can help transform a laboratory into a profit center with multiple modules. SCC outreach modules include SoftWebPlus® for reporting orders and results, along with SoftA/R® and SoftBillPlus® for billing and collections. Additional outreach modules include SoftCompliance® for checking medical necessities, and SoftExpressPlus® for courier tracking and CRM.
SoftA/R®
Developed specifically for billing and accounts receivable management in laboratories, clinics, and hospitals, SoftA/R provides practical solutions to decrease lost revenue and assist in competitive marketing.
SoftBillPlus®
With single keystroke execution, SoftBill provides a robust tool that functions as a "scrubber" to meet complex Medicare billing regulations and combinations, including Correct Coding Initiative (CCI) as established by Centers for Medicare and Medicaid Services (CMS) and other program safeguards.
SoftCompliance®
SoftCompliance automatically matches allowed diagnosis codes (per LCD/NCD) to each ordered test for up to 20 diagnosis codes. When all ordered diagnosis codes are entered, medical necessity checking is executed with just one keystroke.
SoftWebPlus®
SoftWebPlus supports the laboratory, microbiology, blood bank, pathology, radiology, and reference lab results from multiple and disparate vendors, all of which reside on a single EMR repository, and securely delivers real-time patient results to remote locations via the Internet.
Learn More ›SoftExpressPlus®
SoftExpressPlus CRM support for incoming calls, supplies inventory, courier tracking, and mobile phlebotomy. It enables managers to plan, document, monitor, and manage the movement of supplies and materials, and offers a configurable workflow engine to automate common tasks.
Learn More ›Frequently Asked Questions
Laboratories often want to know more about topics on SCC software that are specific to their industry, including deployment time, instrument interfaces, and futureproofing.
Many laboratories we speak with are, depending on whether they are independent labs or labs based inside hospitals, using billing systems not well suited to the high-volume, complicated compliance nature of laboratory billing. SCC Soft Computer billing, A/R, and RCM solutions are built specifically for those unique demands.
Yes. SCC’s Outreach solutions like SoftExpressPlus are used by many labs, for instance, to coordinate supply deliveries with courier routing to ensure maximum efficiency. The built-in CRM keeps track of the supplies being used, meaning you can deliver replacements before your client even runs out!
Yes. SCC software can serve laboratories and related facilities of any size.